Progressive WebApp
Helping Clinicians improve task completion times
Mantle
Website
Public Beta
Team/Client
Mantle, US 🇺🇸
Jhool, UK 🇬🇧
Toolstack
Figma, Fullstory,
Visual electric
Platform
Web (Responsive)
Contribution
User research, UX Audit, Design system governance (development+Maintenance),
Internal marketing
Context
Mantle is a web hosted platform for clinicians in the psychotherapy space.
ERP/EHRs are widely known to be clunky, expensive, hard to use, and their users hate them. But more notably, The users & Buyers of ERP software usually have varying goals.
Improvements to the experience, information architecture as well as HIPAA+GDPR compliance were required to undertake a v2 of the project.
Features
- Client Management
- Claims management
- Payments system
- Clinical notes
- Tasks
- Reports
Goal
Create a product that improves the affinity of Clinical therapists towards their daily driver software by improving how quickly they can complete tasks and find information.
Outcome
We re-built onboarding, billing and content management features that improved task completion time & efficiencies for billers, auditors, providers & coders & their use-cases.
‍
Launched in private beta to over 100 US clinicians, Q2 2024.
10+
Happy institutional providers
32k+
Session notes written
16,000+
Claims processed
5,000+
Patients helped
100%
Provider retention rate
Solutions
Intuitive Session Notes
Comprehensive client charts
Automated billing and claims management
Role-based personalized dashboards
UI Improvements
Intuitive Session Notes
+ Note-taking is a frequently undertaken activity in administering care.
+ Mantle's simplifies note-taking with AI assistance, ensuring comprehensive, accurate, and compliant documentation.
Session Notes details
- With a Mouse enter-to-scroll microanimation, clinicicians are saved multiple clicks
mobile responsiveness*

designops/Strategy peek-through
Internal Marketing Dev Mode
I used the Figma community files to market dev mode for smoother handoffs between design and engineering, prompting leadership to scale up our Figma team plan (By saving time and $$ spent on other software & longer handoff tools)
landing page variation - east coast
Component Matrix 1
As part of our UI Library(Design system) refresh, I employed the use of a component matrix to keep track of component versions & their documentation.
This helped us keep track of what was to be done and when as well as help the devs with reference.
Component Matrix 2
As part of our UI Library(Design system) refresh, I employed the use of a component matrix to keep track of component versions & their documentation.
This helped us keep track of what was to be done and when as well as help the devs with reference.
Changelogs
i introduced the use of changelogs and decision notes for handoff cases where figma comments might be insufficient.
OverviewContextGoal-OutcomeSolutionsStrategy